- Privacy Statement
Khedi Hotel is committed to protecting your privacy and supports a policy of transparency regarding how we collect, use, and disclose your Personal Information. This Privacy Policy informs you about Khedi Hotel’s practices relating to Personal Information that may be provided through the use of our websites, services, or products, or otherwise collected by us.
This Privacy Policy also explains how you can contact us via the website contact form if you have questions, want to access, make changes, object to processing, or request deletion of any Personal Information that Khedi Hotel may hold about you. You understand and agree that we collect, use, and disclose your Personal Information in accordance with this Privacy Policy.
While this Privacy Policy describes the broadest range of our Personal Information processing activities, it applies only within Georgia. We adapt internal policies as needed to comply with Georgian law.
- What Personal Information We Collect
“Personal Information” means information that can personally identify you. Types of Personal Information we may collect include, but are not limited to:
– name, surname, gender, personal and work contact details, job title, date and place of birth, image, nationality, passport and visa information;
– information about your stay at Khedi Hotel: arrival/departure dates, goods and services used, special requests, service preferences, phone/fax numbers, messages received;
– credit/debit card or other payment information accepted by Khedi Hotel;
– information necessary to fulfill special requests (e.g., health conditions requiring accommodation or services);
– information, feedback, or content you provide about marketing preferences, surveys, contests, promotional offers, or on our website or third-party sites in a commercial relationship with Khedi Hotel;
– information collected via video surveillance inside and outside Khedi Hotel, internet systems, key cards, and other security systems (video only, no audio);
– images captured for security purposes;
Sensitive data (ethnic origin, religion, health) is collected only with consent and treated accordingly.
Personal Information may be provided by you or received from a third party. For minors or legally incapable persons, parental or legal guardian consent is required.
This Policy also applies to Personal Information received from third parties, unless specifically covered by their privacy policies.
- How We Use Your Personal Information
We may collect, use, and disclose your Personal Information to:
– register, confirm, provide, and charge for accommodation, services, and products at Khedi Hotel, including services from third parties;
– provide better or more personalized service, including information about additional services, local attractions, excursions, and transportation;
– respond to information and service requests;
– fulfill contractual obligations to you, travel organizers, and vendors;
– ensure safety and security of staff, guests, and visitors;
– maintain records;
– comply with legal and regulatory requirements;
– inform you of new products and services (with consent);
– communicate about special events, programs, contests, or promotions (with consent);
– maintain our relationship with you;
– bill for products/services and collect outstanding debts;
– analyze data and conduct research to improve products, services, website, and marketing.
- When We Disclose Your Personal Information
We will not transfer your Personal Information to third parties without your consent, except as required by law. You consent to disclosure within Georgia and as described in Section 3.
- Consent and Your Rights
Khedi Hotel collects Personal Information only when voluntarily provided. You may choose which information to provide. Not providing some information may limit service (e.g., booking without a name).
You may request access, correction, deletion, or object to processing at any time via the website contact form. Consent may be withdrawn subject to legal restrictions. Consent is only requested for explicitly stated purposes.
- Use for Marketing Purposes
Personal Information may be used for relationship management and optional marketing purposes such as promotional materials or interest-based advertising. You may opt out at any time via the website contact form.
- How We Protect Your Personal Information
Khedi Hotel applies commercially reasonable measures to protect Personal Information against loss, theft, or unauthorized access, disclosure, copying, use, or modification. Access is limited to selected staff. Security measures include firewalls, access controls, and encryption.
- Retention and Storage
Personal Information is retained only as long as necessary to fulfill the purposes and comply with Georgian law. Consent remains valid after termination of our relationship.
- Cookies
Our website uses cookies to collect information about visits, referrals, and geographic location by IP. Cookies can be disabled in browser settings, but site functionality may be affected.
- Links to Third Party Sites
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before providing Personal Information.
- Changes to this Privacy Policy
Khedi Hotel may modify this Privacy Policy at any time without notice. The current version is always available on the website. Effective as of 2025.
- Accessing, Correcting, Updating, or Deleting Information
You can maintain accurate information and manage consent through the website contact form, including access, correction, updating, deletion, or objections to processing.
- Contacting Us
For any questions about this Privacy Policy or your Personal Information, use the website contact form. Identity confirmation may be required for processing requests.
